FREQUENTLY ASKED QUESTIONS

Your questions, answered with care.

If you cannot find your answer here, our team is happy to support you privately through WhatsApp.

Is EILIYAH safe for sensitive skin?

Our products are created with gentle ingredients and are designed for the external intimate area only. However, every body is unique, so we always recommend a small patch test first.

Can I use MUMSY products postpartum or during breastfeeding?

Many women choose gentle intimate-care routines during postpartum. Because every recovery and medical history is different, please speak with your healthcare provider before introducing any new product.

Do you offer discreet packaging?

Yes. Orders are packed in plain, unbranded outer packaging so that your purchase remains private.

Does this cream permanently change skin colour?

No. Our brightening products are designed to support a more even-looking tone and hydrated appearance over time. They are not medical treatments and do not permanently change your natural skin colour.

What is your returns policy?

For hygiene reasons, we are only able to accept returns on unopened, unused products within a limited time window. Please refer to the full policy in our footer for details.

WhatsApp Consultation